Broker
Arum Capital
Main Advantage

ARUM Capital Review 2019

Customer Support
Email & Live Chat
Overall Score
9.2/10
Payment Options

ARUM Capital Review 2019 – All You Need Know

ARUM Capital Review 2019 - All You Need Know

ARUM Capital is a well-recognized forex broker based in Europe. Despite only opening their doors around two years ago, this brokerage offers exceptional services and tools for global traders. Even with the fierce competition within the forex brokerage industry, ARUM Capital has performed excellently over the past few years, attracting both new and experienced global traders. ARUM Capital is a brand name which is owned and operated by ARUMPro Capital Ltd., a Cyprus Investment firm which is regulated by the Cyprus Securities and Exchange Commission (CySEC). ARUM Capital continues to attract online forex and CFD traders and investors due to its exceptional trading services and first-class customer care assistance.

Although ARUM Capital has successfully built a strong reputation in the industry, we decided to review their services and find out for ourselves if they really deliver as they promise to. We have put together an in-depth and comprehensive review of ARUM Capital after considering all the essential parameters which traders look out for when partnering and trading with a company.

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ARUM Capital Broker Review – Know the Facts, Trade with Confidence

To ensure that traders make an informed decision when signing up with a broker, our reviews provide accurate, honest and unbiased information. We also open a real account to review and test the services and features offered by a broker. To ensure that no stone is left unturned, we also include reviews from real users of the platform to give you practical insights into ARUM Capital and the services they offer to their customers. Here is a brief overview of this leading brokerage.

Time to open an account
1-3 days
Required Documents
Proof of Identity:
National ID / passport / driver’s license
Bouns
Trading Platform Score
Mobile Platform
Desktop Platform
Customer Service Score
Telephone
Live-Chat
24/7 availability
20/5
Education Score
Overall Rating
PROS CONS
  • Access to over 100 trading instruments including forex, commodities, indices and cryptocurrencies
  • Safety and security of customer funds including Investor Compensation Fund (ICF)
  • ARUM Capital is regulated by the Cyprus Securities and Exchange Commission (CySEC)
  • Real market spreads of 0.0 pip (floating)
  • Hedging of positions is available
  • Direct execution of all the transactions via FIX-protocol
  • Latest MetaTrader 5 platform is available
  • Different account types available with a wide range of features and services
  • Customer care is professional and responsive
  • Robot trading is available
  • No stock trading currently available
  • Higher minimum deposit with bank transfer
  • No bonuses or promotions
  • Educational content is currently limited

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What Makes ARUM Capital Unique?

What Makes ARUM Capital Unique?

The services offered by ARUM Capital are designed to ensure that traders get the best experience when trading currencies, cryptocurrencies, metals, energy, indices, and more. To cater to different types of traders, they offer two account types; the ECN Standard and the ECN Classic, both of which provide a wide variety of features to suit both the new and professional traders. ARUM Capital also offers an active news platform where it publishes the latest news in the financial industry, keeping traders informed of the latest happenings in the sector. In addition, the real-time execution of orders on the ARUM Capital platform means that traders’ orders are executed instantly, without delays.

ARUM Capital offers a wide range of features to its users, including a high number of maximum orders, incredible spreads, an unlimited maximum position volume and more. The VIP customers have access to personal account managers that help with anything relating to their trading accounts. ARUM Capital accepts bank wire, credit/debit cards, and electronic wallets for deposits, which makes it easier for traders to deposit and withdraw funds. As a licensed forex broker, ARUM Capital has custodianship with the major high street banks, and client funds are kept in a separate account. Thus, this means that customer funds are kept safe and secure at all times, away from the company’s operational funds. These services and features of ARUM Capital make it a unique forex and CFD broker, and it is ideal for all types of traders.

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ARUM Capital Experience Test

As we mentioned at the beginning of this review, we personally tested the numerous services offered by this broker in order to determine their effectiveness and if they are worthy of your time and money. Customer support is crucial in forex trading, and it is the first feature we tested. The platform has an active customer care support system. We contacted them via a phone call, and they answered immediately. However, keep in mind that you can only reach them during the office hours. You can request a call back from the customer care support if you don’t wish to call them. ARUM Capital has an active live chat and their response time to email is fascinating. The customer care representatives are professional, and they patiently answered all our questions. The friendly customer support at ARUM Capital makes it easier for traders to go about their business and focus on their trading activities.

The second service we tested was their withdrawal process. ARUM Capital has a minimum deposit amount of $500 for credit/debit card and e-Wallet payments. The minimum deposit for bank wire is also $500. We deposited $500 using a debit card and shortly afterwards, we requested a withdrawal of the funds even before we made any trades. The withdrawal process was smooth and easy. The process was completed within 24 hours, and the funds were sent to us in less than five working days.

The third and final test we conducted was order execution. ARUM Capital claims that it has real-time order execution, and our test proved that to be right. We placed multiple orders, and they were executed immediately, with no slippages or re-quotes. This feature is particularly useful for traders as they get to avoid small price fluctuations, which significantly affect a trade’s performance.

From the trades carried out, ARUM Capital performed excellently. For this reason, we can confidently advise you to choose them to be your forex and CFD broker.

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Is ARUM Capital A Scam or A Legit Broker?

Is ARUM Capital A Scam or A Legit Broker?

Is it a scam, or is it legit? This is perhaps the most popular question in the online brokerage industry. Based on our personal experience, we have found ARUM Capital to be 100% legit. After reviewing their services and going through their features, ARUM Capital can be regarded as a trusted and reliable online financial assets brokerage firm. The company is licensed in Europe and ensures that the users’ funds are kept safe and secure at all times. They are fully compliant with the European Markets in Financial Instruments Directives (MiFID) and carry out regular audits and risk management. As a regulated entity, ARUM Capital follows strict anti-money laundering (AML) and KYC (know your customer) procedures and users are required to provide proof of identity before they are allowed to withdraw their funds. The high level of transparency is an indication that ARUM Capital is a legit forex broker.

Unlike other platforms, ARUM Capital has a real market spread of 0.0 pip, which makes it impossible to manipulate the trading platform and cheat traders. ARUM Capital also only works with trusted liquidity providers. Their liquidity providers are Swissquote Bank and LMAX Exchange, who are regulated to provide access to FX, CFD, indices, raw materials, energy, and cryptocurrency.

Identity theft is another problem that plagues the forex trading scene. However, ARUM Capital doesn’t tolerate this on its platform. Before withdrawing for the first time on ARUM Capital, a user will be required to submit his/her proof of identity and proof of residency documents. The information is needed to verify the identity of the user, and it won’t be used for commercial reasons afterwards. Also, the name on the credit/debit card or bank account for withdrawal has to match with the name on the trading account. This measure is to further safeguard against identity theft.

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ARUM Capital Regulation and Safety of Funds

ARUM Capital is a European licensed forex broker that is based in Cyprus. The company is licensed in Cyprus also, and it is under the regulatory requirements of the CySEC, which includes corporate risk management, cybersecurity, and trading safety. Since Cyprus is a part of Europe, ARUM Capital is fully compliant with the European Markets in Financial Instruments Directives (MiFID). Under the guidance of the CySEC and the MiFID, ARUM Capital upholds a high level of transparency, which promotes excellent protection for traders and investors in the financial markets.

The safety of funds is essential for any forex broker, and this is also the case with ARUM Capital. The brokerage platform ensures that all transactions are safe and secure on their website. They also have custodianship with the major high street banks, they are participants in the Investment Compensation Fund, and client funds are kept in a separate account. All these measures were put in place to safeguard their clients’ funds, which should give you peace of mind that this broker is legit.

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Account Types

Account Types

ARUM Capital offers two account types to its users. The standard and the classic accounts. The two accounts provide different features and are designed to address the diverse needs of their traders.

ECN.Standard

The ECN Standard account is the inferior of the two accounts provided by ARUM Capital. It makes use of the MetaTrader 5 platform and has a minimum deposit of $500. The trading times are 24/5 and it allows traders up to 100 orders at a time. A demo account is available, and traders can trade up to 69 currency pairs, 11 CFD-contracts on indices, 7 CFD-contracts on metals, 3 CFD-contracts on energy, 5 CFD-contracts on crypto-currencies. The spread is narrow, starting from 0.0 and phone dealing is allowed only for closing.

ECN.Classic

The ECN Classic account has a few features that the standard account lacks. ECN.Classic also has a minimum deposit amount of $500 and uses the MetaTrader 5 platform. Hedging of positions is available, and it also supports algorithmic trading. Phone dealing is supported only on closing, and trading occurs 24/5. Similar to the standard account, classic account users can place up to 100 orders at a time. However, it has a minimum order of 0.01 lot. Traders can trade 69 currency pairs, 11 CFD-contracts on indices, 7 CFD-contracts on metals, 3 CFD-contracts on energy, 5 CFD-contracts on crypto-currencies, with a leverage of up to 1:30. The floating spread starts from 0.7 pip, with an unlimited maximum position volume. The margin call here is 100%, while the stop out is 80%.

Regardless of the account type you choose, you will have access to the over 100 tradable assets on ARUM Capital. Both account type holders enjoy excellent trading conditions, access to an advanced trading platform (the MT5), demo accounts, and other features.

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ARUM Capital Trading Conditions

Here are the trading conditions available at ARUM Capital:

  • All trading times are in UTC
  • The floating spread is traded with market execution, which means there is no re-quote even if the price of an asset changes
  • You can trade with leverage as high as 1:30
  • Trading swaps are available on both account types
  • In case of a restriction on your trading account, all open trades will be closed until all verifications are completed
  • Maximum number of orders including pending orders is 100

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Fees and spreads

The fees on ARUM Capital vary. For the standard account, the platform has a floating commission, while there is no commission for those using the classic account. For depositing funds via MasterCard and Visa, there is a service fee of 3.5% and a commission of $0.53. The same service fee applies for Neteller and Skrill transactions, and they have a commission of $1 and $0 respectively. For withdrawals, the service fee is $40 for bank transfer, 2.5% for Neteller and credit/debit card, and 1.5% for Skrill. The floating spread of the classic account starts from 0.0, while that of the classic account starts from 0.7

Account Opening Experience

Opening an account with ARUM Capital is easy and takes a few minutes to complete. Once you access their homepage, click on the open an account tab. You will be required to provide your name, phone number, and an email address. You will also need to agree with their policies before clicking on the Register button.

After registration, your password will be sent as an SMS to your mobile phone number. Use the password to login to your account. You can verify your identity before you start trading or you can deposit funds and begin trading right away.

Deposits and Withdrawals

ARUM Capital accepts bank transfer, credit/debit cards, and e-wallet transactions for both deposits and withdrawals.

To deposit funds in your account, log in to your ARUM Capital account and navigate to the deposit section. Click on the button and select your preferred method of payment. Insert the amount and your details. Click the confirm deposit button after ensuring that everything checks out.

The payment methods available on ARUM Capital include:

Bank Wire

You can fund your account using Bank Wire Transfer. This payment option is available when you want to deposit funds into your trading account. ARUM Capital has a minimum deposit amount of $500. Unlike the other payment methods, it takes longer for the funds to reflect in your account, usually 3-5 working days.

Credit and Debit Cards

ARUM Capital accepts credit and debit card payments, mostly VISA and MasterCard. Credit and debit cards are the primary payment methods used for depositing and withdrawing funds. Due to their popularity and convenience, you can fund your account and start trading immediately. The minimum deposit amount using cards is $500. Although traders can use multiple cards to deposit and withdraw funds, it is advisable that the name on the cards tally with the name found on the account to ensure the withdrawal process is seamless.

Electronic Wallets

Although less popular, electronic wallets are also acceptable means of depositing and withdrawing funds with ARUM Capital. You can use Qiwi Wallet, Skrill, and Neteller to deposit and withdraw funds. The minimum deposit amount using these methods is $500, and the transactions are usually approved within a day. With these methods, you can start trading as soon as you deposit funds into your account.

To withdraw funds from your ARUM Capital account, navigate to the withdrawal section, and choose the payment method you wish to use. You will have to verify your identity before you are allowed to withdraw your funds for the first time. For security reasons, the name on your brokerage account has to match the name of the account you wish to withdraw funds to.

Account Verification

As a licensed and regulated brokerage platform, ARUM Capital follows the AML and KYC regulations strictly. Thus, users are required to verify their accounts before carrying out primary operations, such as funds withdrawal.

Proof of Identity

The accepted documents here include:

  • Identity Card
  • Driver’s License
  • Passport

You will be required to provide an eligible, colored, and clear copy of any of the above documents. The document should contain your full name, date of birth, your photo, expiry date (if applicable), as well as your signature.

Proof of Address

For your residency, any of these documents are accepted

  • Utility bill – gas, electricity etc.
  • Bank or credit card statement
  • Tax stamen or local authority tax bill

Keep in mind that the document should clearly show the name and address of the customer. It should also be issued not more than three months ago.

Proof of Card Ownership

For those using a debit or credit card, the evidence of ownership for the card is required. Credit Card deposits will not be processed without a copy (front and back) of the credit card being used. The copy should contain:

  • Cardholder’s name
  • Expiration date of the card
  • Front side details
  • Backside details

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ARUM Capital Trading Platform

ARUM Capital Trading Platform

ARUM Capital makes use of the MetaTrader 5 trading platform. Unlike the MT4 trading platform, the MT5 platform is designed to provide traders with access to CFDs, and futures. The MT5 platform is the successor of the MT4, and it comes with extra trading features.
The MT5 also has a similar interface to the MT4, but it comes with extra timeframes, benefits, and services. At the moment, the MT5 trading platform has 21-time frames which include 11 types of minute charts, which makes it easier for traders to capture a broad range of the financial markets. It also has seven kinds of hourly charts and daily, weekly and yearly time frames. Based on this, the analysis possible with the MT5 is superior to the other trading platforms. The MT5 platform also offers up to six different types of pending orders.
ARUM Capital’s platform has a live price chart feature, market depth analysis, an economic calendar, and allows for hedging. Overall, the MT5 trading platform used by ARUM Capital is neatly designed and easy to use. It is also easily accessible to both desktop and mobile device users.

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Education and Resources

While ARUM Capital doesn’t have a vast array of education materials, it has other resources that help traders. They hold free training sessions and workshops for VIP members where they teach them how to use the trading software. This enables them to advance to a new level of trading in currency markets.

The technical analysis section provides an in-depth analysis of the markets each day; thus making it easier for traders to make an informed decision when trading. There is also a video review which explains technical analysis in-depth.

They also have economic calendar, which is another exceptional tool for fundamental analysis. The economic calendar allows users to make informed decisions based on past and current performances of assets based on major economic events such as unemployment reports.

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Customer Service

ARUM Capital has one of the best customer service system in the industry. The customer care agents can be contacted via email, phone call, or live chat. The staff are very friendly, highly professional and provide timely solutions to traders’ problems. If you don’t want to call them directly, you can request a callback. Overall, the customer care service here is exceptional.

Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs)

Is ARUM Capital Regulated?

ARUM Capital is a regulated forex and CFD broker. The company operates under the regulatory requirements of the CySEC. They also abide by corporate risk management, cybersecurity, and trading safety. ARUM Capital is fully compliant with the European Markets in Financial Instruments Directives (MiFID).

What is ARUM Capital?

ARUM Capital is an online CFD, forex, and cryptocurrency brokerage firm. They provide traders and investors with access to the financial markets, with over a hundred trading assets available to its users.

Who has Experience with ARUM Capital?

ARUM Capital is suited for all types of global traders and investors. The platform is easy to use, making it perfect for both newbie and veteran traders who wish to make profits while speculating on the financial markets.

How does ARUM Capital Work?

As a forex brokerage firm, ARUM Capital provides a platform where traders and investors can speculate on the performances of financial assets. With ARUM Capital, users will have the opportunity to buy and sell currencies, cryptocurrencies, and more. By providing you with an excellent platform, ARUM Capital charges a fee or commissions and details of these can be found on their site.

How Reputable is ARUM Capital?

ARUM Capital is a reputable forex and CFD broker. It is licensed and regulated by the Cyprus authorities, which affirms their reliability and trustworthy nature. We can confirm that ARUM Capital is a reliable forex brokerage firm.

How do I Open an Account with ARUM Capital?

To open an account with this broker, follow these steps:

  • Visit their homepage and click on the ‘open an account’ tab at the top right-hand corner of the homepage
  • You will be asked to provide your name, phone number, and an email address.
  • Click on register
  • The password to your account will be sent via an SMS.
  • Use the password to login to your account
  • Deposit and start trading

Where is ARUM Capital Based?

ARUM Capital is based in Cyprus. The headquarters of the business is at 2 Gregory Afxentiou Street, 2nd floor, Office 201, 4003, Limassol, Cyprus.

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